Frequently Asked Questions
For your first appointment, or if you have questions about the right options for your goals, we offer a consultation appointment to review your options together.
Unsure Of The Right Treatment?
We're based in charming downtown Victoria with metered street parking on Fort street and surrounding area. There are also several parking lots and free street parking.
Where Should I Park?
We charge $775 per 1 cc syringe of HA dermal filler. We work with you to assess how much filler we will need to achieve your goals in your appointment.
What's Your Pricing For Fillers?
As a general rule, we like to have you wait two weeks between Neuromodulator and other facial treatments like peels, laser etc. It is usually best to do the facial treatment before the neuromodulator.
Skin Treatments First Or Second?
For first-time Neuromodulator patients, we require a 2-week follow up appt. We use the lowest number of units to achieve your goals so at the follow up appt, Dr. Ross will assess the results, ensure your goals have been met, and add more units if needed.
First Time Follow Up Appt?
Most patients get their Neuromodulators every 3-4 months. It is patient dependent based on individual goals, units and physiology. There must be a minimum of 8-10 weeks between appts.
How Often Will I Need Appts?
NEUROMODULATOR (BOTOX®) QUESTIONS
CANCELLATION & NO SHOW POLICY
Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in your treatment provider's day that could have been filled by another patient. As such, we require 48 hours’ notice for any cancellations or changes to your appointment. Patients who provide less than 48 hours’ notice will be charged a cancellation fee of $150.00. Please note that patients who miss their appointments with no notice ("no show") will be charged "no show"; fee of $250.00.
GENERAL FAQs
We charge $12/unit of neuromodulator (Botox®). We work with you to assess how many units we will need to achieve your goals in your appointment.
What's Your Pricing Per Unit?
Everyone has different needs and your needs will change over time. Dr. Ross will assess each patient at every appt to determine appropriate units to achieve your goals.
How Many Units Will I Need?
We require 48 hours’ notice for any cancellations or changes to your appointment. Patients who provide less than 48 hours’ notice will be charged a cancellation fee of $150.00.
